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Service

Towing & Recovery.

24/7 towing and recovery in the Bay of Plenty. Breakdowns, accidents, off-road recoveries and insurance jobs — we've got the gear, right here.

What's included

Built for the job.

  • 24/7 emergency dispatch
  • Accident and breakdown recovery
  • Winching and off-road recovery
  • Insurance and police work
  • Light through to heavy recovery
What we move

Coverage.

  • Breakdowns
  • Accidents
  • Winching
  • Off-road Recovery
  • Insurance Tows

We carry full liability insurance, but under the Carriage of Goods Act our liability is capped at $2,000 for damage or loss. We strongly advise all vehicles and equipment are fully insured (including while-in-transit cover) by the owner.

About this service

The detail.

Breakdowns and accidents don't wait for business hours, and neither do we. Haul Haus runs a 24/7 towing and recovery operation based in the Bay of Plenty with the gear to handle anything from a stranded hatchback to a heavy truck in a ditch.

We work with insurers, police, AA roadside and private customers across the Bay of Plenty region. Every recovery is logged with photos and a job sheet so the paperwork is sorted before you even ask.

Pricing — Standard tow rates apply after-hours and on public holidays. Insurance work billed directly to insurer where applicable. Bay of Plenty region only.

How it works

From quote to delivery.

01

Call

Ring 0800 HAUL US any time — day, night, weekend, public holiday.

02

Dispatch

We confirm your location, the situation and dispatch the closest Bay of Plenty unit with the right gear.

03

On-site

Driver arrives, makes the scene safe and recovers your vehicle.

04

Delivery

Vehicle delivered to your chosen destination — home, repairer or storage.

05

Paperwork

Job sheet, photos and invoice handled directly with you or your insurer.

Why Haul Haus

Built on standards, not shortcuts.

We pick this job because it's what we do well — and we keep doing it because customers come back.

  • Owner-operated — the person you book with is the person who runs your job.
  • Liability cover on every load, with the paperwork to prove it.
  • Modern truck and trailer fleet, regularly serviced.
  • Nationwide, 24/7 — including weekends and after-hours.
  • Honest, fixed-price quotes. No surprise add-ons.
FAQs

Common questions.

Still unsure? Call us on 0800 HAUL US.

Are you available on weekends and public holidays?

Yes — 24/7, 365 days a year. Call us anytime.

Will my insurance cover the tow?

Most comprehensive policies do. We can deal directly with your insurer to keep it simple.

Can you do off-road or beach recoveries?

Yes — we have winching gear and 4WD recovery units.

What happens if my vehicle or equipment is damaged in transit?

We have full liability insurance but strongly advise all vehicles and equipment are fully insured (including while-in-transit cover) by the owner, as under the Carriage of Goods Act we are only liable for up to $2,000 in the event of damage or loss.